DRTV Fulfillment's state of
the art call center provides:
web accessible
customized order entry system
scalable call
answering and routing solutions
pop-up order screen
with caller identification technology
automated call
distribution
to the moment
call center reporting
DRTV Fulfillment's call center
offers both inbound and outbound customer care operations.
Our call center team offers:
skill-based routing
of calls
upselling
save-the-sale
save-the-continuity
advance training of
call center staff
multi-lingual customer
service personnel
automated outbound
calling by predictive dialer
Other services offered by DRTV
Fulfillment's call center include:
inbound call processing
outbound sales projects
automated email service
promotion services
order and shipping
status inquiries
DRTV
Fulfillment provides both national and international fulfillment
services. Our warehouse is located in the Los Angeles,
California area near the Port of Los Angeles.
